FAQs
Here you will find our most commonly asked questions – just click on the “+” sign to expand the answers. Please let us know if your query has not been answered below, and we will happily respond to your specific requests.
Are the retreats supervised by qualified health professionals?
This is our definitive point of difference from other retreat offerings in Bali, and one which we feel is paramount to the safety and support of our clients, and the amazing results we deliver! We typically have two Western qualified retreat hosts guiding you through your transformative retreat experience. We are not the cheapest option – but we do feel we provide the greatest value to your physical, emotional and spiritual health. And we believe that investing in your health is pivotal to reaching your full potential and making an impact on the world around you.
I've found a similar retreat that is cheaper, where is the extra value in going with Natural Instinct Healing?
Western qualified professional support during your retreat: There is typically a Western Qualified Practitioner on site from 8am to 7pm every day throughout your retreat. We generally have two Western qualified retreat hosts on our programs, who rotate on a schedule which means they usually both are on site for 4-6 hours a day. Our practitioners are qualified in Naturopathy, Nutrition and/or Natural Medicine – and we feel strongly that this is vital to the safety and support of our clients. Our team members have been facilitating detox retreats in Australia, Thailand, Europe and Bali – and have guided hundreds (approaching thousands!) of guests through the cleansing and detox process.
Holistic approach to health: We not only focus on the physical detoxification of our your body, but have a strong and supportive emphasis on your emotional and spiritual health. It is very common, as we detox the body, that emotions also come forth for cleansing – with this in mind our therapists are experienced with reiki, emotional cleansing, flower essence therapy, and a host of other modalities to ensure your experience is an empowering journey as you reconnect and step into your full potential.
Accommodation: We accommodate our guests in comfort to ensure the experience is as much a holiday and rejuvenation as it is a total transformation of their health and wellbeing. For those who wish to upgrade we have tiered levels of accommodation to cater for everyone.
Empowering our guests: We are committed to not only inspiring healthy lifestyles, but also empowering and educating our guests so they go home with practical tools to implement healthy lifestyle changes into their lives. As part of all our programs we have interactive workshops covering health, raw food kitchen classes, nutrition, conscious cleansing, emotional clearing, and meditations.
How many people do you usually have on your retreats?
What dates can I come for a retreat, are there set dates?
What program should I do? What are the differences?
Total Transformation – the program is an advanced cleanse specifically designed to gently ease guests into and out of the fasting process. Perfect for guests with an extended amount of time available to completely unplug and make the necessary changes toward a healthy and positive direction in life. This is our ultimate retreat offering, and at some point in the future we’d love to have all our clients joining this program! The TT program is offered every 2nd retreat period i.e. approx. once per month.
Fasting Detox – this is a deep and thorough cleanse and our signature program offering. Expect a complete reset of bodily systems, full detoxification, and major physical, emotional, and spiritual breakthroughs! The fasting process is the quickest and most effective way to achieve major ‘results’. The 10 night Fasting Detox is our most popular program.
Superfood Cleanse – this program is for guests who would like a gentler cleanse and not interested or able to do a full fasting detox. The Superfood Cleanse can be tailored to different ‘depths’ of detoxification. An all-liquid diet gives the digestive system a great chance to slow down, and focus energy towards the body’s healing process. It is a popular choice for guests starting their journey in the ‘cleansing world’, and great chance to rest, rejuvenate and get ‘back on track’!
When should I arrive to Bali for my retreat? Can i come early and/or stay after?
Day One of your retreat will include a personal health assessment and retreat orientation; our retreat hosts will begin these from 11:00am for guests. The group retreat orientation is typically scheduled for 3-4pm on Day One (prior to that it is a whole lot of massages, relaxing by the pool, and getting comfortable in your room!). We understand connecting flights often arrive mid afternoon on Day 1. This is not a major problem; keeping in mind that for those fasting you will only consume water and freshly squeezed juices whilst in transit to Bali (and if arriving late afternoon on Day 1 you’ll miss the group retreat orientation, which we’ll make up in person the following day).
On the Last Day guests “break” their cleanse in the morning at approx. 9-10am, finishing up by 10am-11am and checking out prior to midday. Ideally flights leaving after 2:30pm ish on the final day are best. Anything earlier will mean leaving the retreat centre before the final retreat ‘closing circle’. Subject to availability checkouts can be arranged.
I can't find the prices? Where are they?
Full pricing and room availability can be found for each program after selecting your preferred program and clicking ‘register here’ from within the BOOKING page (which is a main menu option page). You will be taken directly to the registration page which outlines room options and pricing (pricing varies as we have tiered room options). All prices are all-inclusive of the program and accommodation.
What currency are your prices in?
I'm looking at coming with my partner or a friend. Do you offer discounts for twin share?
I can't find your retreat centre on Trip Advisor, why is it not on there!?!
I'm on medication(s), can I still join a detox program?
During your initial intake on day one of the program, one of our qualified Naturopaths assess your overall health history and discuss with you what time of day will be best for you to continue taking your medication. You will not be asked to stop taking your medication.
The absorption of most medications through the liver is roughly 2-4 hours. It can take longer (4-8 hours) depending on the drug and its route of absorption – in these instances your medication will need to be taken at night at 8-9pm (approx. 4 hours after your last detox-bentonite clay shake). Then it has 8-10 hours of absorption throughout the night.
Our Naturopaths can prescribe additional system support (herbal, homeopathic, etc) that will support you during the detox. We have a variety of serotonergic herbs that will enhance and support the absorption and pharmacodynamics certain medications. Typical medications will be absorbed provided there is a 2-4 hour ‘time window’ away from the detox-bentonite clay shakes. This question is asked a lot and is always a big concern for guests that are taking a few different medications, so we understand your concerns.
The colonics and enemas are only able to remove what is in the colon. By the time a medication has been processed by the liver, the renal system and the stomach, it is only the excipients of the tablet left in the colon to be removed. Excipients are the fillers, binders, chemicals and powders that make up the tablet. The active medication is already absorbed and the body excretes the residue of the tablet.
As always the details outlined above are our opinion based on experience, and no substitute for professional advice from your local doctor, health professional, etc.
I have a specific condition and/or disease. How do I know if a retreat will be suitable for me?
Do you use self-administered enemas or colonic hydrotherapy?
What are your usual guests' age and background?
What is the procedure for securing a booking, is there a deposit I need to pay?
I know some of the NIH team already. Do you know who will be hosting my retreat?
Will I have time during my retreat for relaxing, shopping, down time, etc?
For those wishing to unplug and relax there is plenty of time for a good book around the pool! And we have a full time driver on hand for transfers into and around town – for those guests looking to enjoy some retail therapy 🙂
Do you treat guests with a history of substance abuse / addictions?
If you have been clean (absolutely no use of any substances aside from tobacco) for an extended period (12+ months) and would like to discuss joining us as a further extension of your cleansing journey please do so. We just need to check in with you around your sobriety and a couple of unique questions so as to ensure we can deliver on our promise of supporting you through a transformative process.
FAQs FOR CONFIRMED RETREAT GUESTS
Here are the FAQs for our clients booked and coming soon! Just click on the “+” sign to expand the answers. You should have also received a booking conformation email outlining pre-retreat preparation and finer details of the awesome experience ahead!
Do I need a Visa to come to Bali?
A lot of countries (incl. Australia, UK, US, NZ, etc) now receive a free 30 Day tourist ‘Visa on Arrival (VOA)’ at the airport. Some countries still need to still pay for the visa which is US$35, or the equivalent in other major currencies. Please make certain you have at least 8 months on your passport before it expires.
Note: If you intend to stay in Indonesia more than 30 days then you must pay for a Visa on Arrival, which can then be extended beyond the month (up to 60 days in total at time of writing this).
What happens when I arrive at the airport in Bali?
Checking through the airport can be hit and miss… Sometimes you can breeze through in 30 minutes, other times it can take up to an hour or more to pass through immigration and customs. But rest assured the driver will be waiting on the other side regardless of how long it takes! As you come out of the airport there will be a sea of drivers waiting to collect people (which can be a daunting welcome to Bali!), take your time to look around as one will have your name on a sign!
For guests wanting to exchange foreign cash upon arrival we strongly recommend waiting to do so at a reputable exchange house near the retreat centre in Ubud. They provide a much better exchange rate and professional service.
I've arrived to airport and can't find driver... Help!?!
If you have looked for, and double/triple checked, and still can’t see your smiling driver then don’t panic – as the Balinese say ‘relax, breathe, and make the next best move’. And that would be giving our Transport Manager, Pak Made, a call on +62 812 388 464 14. He’ll coordinate with his driver at the airport to track you down at a specific meeting point. Pak Made speaks perfect English.
If you can’t get through to Pak Made then please try the Retreat Centre landline on +62 361 970 778. Depending on your time of arrival there may be a Western or Indonesian staff on hand at retreat centre to handle your call. If all else fails try calling or texting the mobile +62 812 396 171 44.
What should I bring to Bali and the retreat?
- Swimwear for water therapy, dipping pools, steam, and sauna;
- 2 x Sarongs for massages and water ceremony (we also have extras you can borrow);
- Light jumper (it does get cool in Ubud!);
- Sunscreen and Hat;
- Comfortable clothes suitable for yoga & exercise;
- Foot wear/runners for morning rice paddy walks;
- Sanitary pads and/or tampons for females clients.
Please also bring anything else that you always wish you had more time for! e.g. Musical instruments, books, etc. We do have a retreat library, paints, and other things to support your creative side on site at the retreat centre.
I'm bringing foreign cash, can I exchange somewhere?
What time do I start and finish my retreat?
Day One of your retreat will include a personal health assessment and retreat orientation; our retreat hosts will begin these from 11:00am for guests. The group retreat orientation is typically scheduled for 3-4pm on Day One (prior to that it is a whole lot of massages, relaxing by the pool, and getting comfortable in your room!). We understand connecting flights often arrive mid afternoon on Day 1. This is not a major problem; keeping in mind that for those fasting you will only consume water and freshly squeezed juices whilst in transit to Bali (and if arriving late afternoon on Day 1 you’ll miss the group retreat orientation, which we’ll make up in person the following day).
On the Last Day guests “break” their cleanse in the morning at approx. 9-10am, finishing up by 10am-11am and checking out prior to midday. Ideally flights leaving after 2:30pm ish on the final day are best. Anything earlier will mean leaving the retreat centre before the final retreat ‘closing circle’. Subject to availability checkouts can be arranged.